Playbook
Our AI pilot is stuck
The demo impressed people, but nothing has reached real users.
First 24 hours
- Ask who’d own it after launch.
- Compare it with the baseline on real work.
- List what production needs: security, integration, support.
Then
- Name a business owner.
- Build an evaluation set.
- Run a limited rollout.
- Decide at a gate: scale, change or stop.
Message you can adapt
The pilot works in demos, but we have no owner, baseline or evaluation yet. I propose four weeks to prove value on real tickets with one team, then a scale or stop decision.
Avoid
Don’t scale a demo. Prove value on real work first.
Tools for this
Last reviewed 2026-11-02 · Practitioner review pending