Playbooks
When it goes wrong
Pick the situation. Each playbook gives you what to do first, what to do next, and the message to send.
We are going to miss the date
Milestones keep slipping, or the forecast no longer reaches the deadline.
Scope keeps growing
New requests arrive through side doors, and the end date stays the same.
Our sponsor has left
The sponsor resigns, moves or stops turning up.
We are over budget
Spending is ahead of value earned, or the forecast exceeds the budget.
A key person is leaving
Someone only they understand has handed in notice or gone off sick.
The team is burning out
More mistakes, cynicism, overtime, or people going quiet.
A vendor is failing
Late deliveries, poor quality, or a change of the promised team.
A stakeholder is blocking us
Someone delays approvals, or argues against the project.
I inherited a failing project
You’re asked to rescue something already in trouble.
Should we stop this project?
The value no longer seems worth the remaining cost.
Our AI pilot is stuck
The demo impressed people, but nothing has reached real users.
Our AI gave a harmful answer
A user, journalist or regulator reports a wrong or unsafe output.